Very friendly Made the check in process hassle free Personable Great facilities
Robert
19 Feb 2021
Very friendly Made the check in process hassle free Personable Great facilities
Beth has been great from start to finish
Very good
I found the advice I received over the phone helpful as I had not used a storage company before, however the unit size that was recommended to me was not big enough to fit my items so I upgraded to a slightly bigger one, that process went ok and the staff were professional and courteous.
easy
The initial enquiry was dealt with proficiently. The explanation on site regarding completing paperwork and the process of gaining access to the unit, was clear and done with patience. Sophie, Sam and Beth were most helpful.
having dealt with Big Yellow on previous occasions the standard of service continues to be good.
The Big Yellow Employee (Sam) who helped me was massively helpful and supportive, I am really am most grateful.
Very well
I didn't really know what I needed only that I had 24 pallets to store and the team guided me through the process and advised how many rooms and what size I needed