the adviser was helpful discussed our needs and made relevant suggestions.
Davinder
14 Sep 2019
the adviser was helpful discussed our needs and made relevant suggestions.
Very smooth and painless. My only suggested improvement is to make it more clear that payment is made upfront with the direct debit only being needed for the automated renewal.
Clear easy to understand information Prompt responses Flexible
Quickly and efficiently
Sophie and sam were both very friendly and helpful a special note to sam as she showed me around with great knowledge and made the whole process extremely easy
Staff were very friendly and informative
Fantastic customer services- really helpful team. Friendly, relaxed, informative. Top marks
Sam (in-branch at High Wycombe) has been amazingly helpful throughout the process. Very kind and understanding and really made an effort to help me feel at ease throughout the process. Having never used a storage facility before, she explained everything start to end and made the costs easy to understand and clear. Can't thank her / recommend her highly enough.
A lady called Ewe at the High Wycombe branch was excellent! she went through everything with me and showed me a couple of rooms as I was unsure of sizing. couldn't have been more helpful :)
Very straightforward explanations from Sam at High wycombe. She made the decision easy because of her knowledge, friendly outlook and clear logical explanations