Customer reviews for High Wycombe Self Storage

Quickly and efficiently

Sophie and sam were both very friendly and helpful a special note to sam as she showed me around with great knowledge and made the whole process extremely easy

Staff were very friendly and informative

Fantastic customer services- really helpful team. Friendly, relaxed, informative. Top marks

Sam (in-branch at High Wycombe) has been amazingly helpful throughout the process. Very kind and understanding and really made an effort to help me feel at ease throughout the process. Having never used a storage facility before, she explained everything start to end and made the costs easy to understand and clear. Can't thank her / recommend her highly enough.

Very straightforward explanations from Sam at High wycombe. She made the decision easy because of her knowledge, friendly outlook and clear logical explanations

A lady called Ewe at the High Wycombe branch was excellent! she went through everything with me and showed me a couple of rooms as I was unsure of sizing. couldn't have been more helpful :)

Within half an hour of requesting a quote, was contacted by a member of your team who finalised quote and l answered all my questions. We ended up needed the unit a few days early and at short notice. Your staff member at High Wycombe confirmed we could start earlier and had all the paperwork ready when we arrived. Sophie dealt with our check in and was friendly and helpful.

Insurance is over sold. I was initially told it was a legal requirement which it is not. In the end I found my existing policy covered it.

The overall process from enquiry to reserving to check-in to move-in was incredibly smooth. I was particularly impressed by the level of professionalism and care shown to me by the in-store staff Sam and Sophie, and I'd have absolutely no hesitation in recommending Big Yellow.