Customer reviews for High Wycombe Self Storage

Helpfull got what i needed done im happy! Thanks.

Having called up based on a special offer via the BYS website. I was disappointed to arrive on site with my furniture to find that a) it's not a weekly cost, I have to pay a lot of money up front to qualify for the discounted rated, b) I wasn't told I needed a padlock for my storage so therefore ended up buying one from BYS which was no doubt more expensive, c) my storage location was ages away from the door, not good when you have lots of furniture to move in and out.

Overall, I think you staff are courteous and well informed. My criticisms are that you should consider better access after 6.00pm(say until 11.00pm) and it should not be necessary to have to pay for it. Your rivals don't seem to do that ! I would also suggest that you offer a Trolley Hire Service as part of the overall package because it's very often difficult to move and shift packing off site which is only going to be delivered to your storage anyway. You could, after all, splash your advertising all over the trolleys too, to promote yourselves as a helpful company who make s stressful job easy for their customers !

Easy to book, staff polite, happy and extremley helpful.

Great service, really good facility. Only thing lacking is little bit of lighting inside the actual storage area, gets dark and scary in the corners.

Paperwork was a bit drawn out but the facility was superb which made up for it.

After researching local storage options, I was very impressed by the initial contact with Tina, the Store Manager and decided that the extra miles travelled would be well worth the peace of mind offered by the High Wycombe store. The registration and set-up was easy and I would recommend the team to friends and family without hesitation.

I found the whole storage experience from start to finish very easy and found the staff very helpful.

As !a charity which has to store a great deal of goods ready for overseas transport, our genrously donated space is of great use for us and makes our job of helping others so much easier. It's clean, dry and easily accessible. Great

Excellent staff at the High Wycombe store. They know their stuff! Easy to use - would use again.