Customer reviews for Hounslow Self Storage

Efficiently and friendly.

Initially I called head office and Tracy was very helpful to help me find the right location for the storage unit. Then at the storage unit Kate was very helpful give me all the information I needed advise me about the boxes and all the other storage material.

Ricky and Kate were absolutely brilliant and spot on helping me with my check in. Not to forget Lloyd for his help with invoicing. Great experience overall. Cheers

All very organised and clear, but I was looking for clarity regarding future annual rate increases, and the team were a bit evasive on that.

Kate was very helpful and helped us to find the right solution for our needs. Everything was clearly laid out and very easy to understand.

My whole experience from my initial enquiry to moving in was handled very well.

Ricky and Kate were both extremely helpful and answered all my questions. Both of them made me and my business feel very welcome at Big Yellow.

Everything was very straightforward from the start. Ricky was extremely knowledgable and helpful by giving all the information necessary and helping me find the most appropriate storage room size by physically showing me different sizes and layouts they had available on site. Checking in, again, easy and straightforward. All great so far!

yeh all good made to feel welcome and everyhting was explained in a nice manor.

The process was smooth from start to finish.