My contacts with Ricky at the Hounslow store have been excellent. Informative, helpful, and complete. I couldn't have asked for better.
David
11 Jul 2020
My contacts with Ricky at the Hounslow store have been excellent. Informative, helpful, and complete. I couldn't have asked for better.
Well Satisfied
The whole process was really smooth and easy. Thanks to Ricky ( one of the staff) who was really helpful and patient. He made my whole process stress free and smooth.
Everything was great
The whole process was very straightforward. Ricky and Lloyd in the Hounslow office were superb during check-in!
I've found qualified and helpful staff. Both Ricky and Lloyd were professional.
Was quick and the customer service was great from the manager Kate and the other staff working at the time.
From the official to face to face interaction I’m pleased and satisfied with everything. Love the flexibility offered by the company with is relaxing for me
Kate and Ricky made my life easier. They answered all my question, and there was really a lot of them. They explained the whole process from the beginning and what I need to do in each stage.
Since we were not in the UK at the time of moving, Big Yellow was extremely helpful in handling the move, especially Lloyd, who assisted in terms of payment and document. It was very efficient and helpful throughout the whole process.