Found the website very user-friendly, contacted the sales dept to query if I could go and inspect the lockers. All the while checking out other sites for locations and prices/accessibility etc. Found staff and operators to be very accomodating to all my queries.
allow payment details based on foreign credit cards to be entered into your system.
Excellent although I don't need a phone call on the same day I make a booking as I already know the score.
The Manager, Katie was exceptionally friendly and helpful throughout the process. She made everything so easy for us including giving us clear explanations. Being a tourist in the country, I felt very welcomed by her.
Very straight forward. Explained well by Duli.
Ashley was very professional, nice and very helpful
Going through a life crisis at the moment and had never used self storage before, I was overwhelmed with how helpful the staff were and the process was smooth and stress free 100% due to them. Divya was supremely efficient and also warm and friendly. Her colleague Lloyd was also very friendly and helpful. It was nice to see they were genuinely that lovely towards other customers too. I was only planning on keeping my stuff in storage for a week, but because of the staff I actually find the whole thing convenient and easy so might keep the whole 8 weeks now! Thank you to the staff there :-)
I dealt with Lloyd in the Hounslow store and he was honestly fantastic. Made the stress of moving our things, very easy and gave precise instructions on how to enter the storage. I’m very grateful to Lloyd for his great customer service.
The manager and her colleague in Hounslow were friendly, professional and very helpful.
Everything has been handled at its best. I'm completely satisfied