Customer reviews for Hounslow Self Storage

Process was seamless. Good customer service, everything was well oragnised. May be access to more trolleys could have been nice.

It was very efficiently handled with Lloyd immediately following up after web enquiry, to explain the process in more detail.

Hi, Ricky and Lloyd were to gents that help me with my initial enquiry. They were both very informative, helpful and professional. They answer all my questions, explain the procedure and show me the storage after the chat. Very positive experience.

Despite our current social climate with Covid-19, the manager Katie was amazing to deal with. She was patient, great customer service and handled all our queries and concerns with care, professionalism and excellence. We've never used a storage company before, and so far Katie and Big Yellow Hounslow (Staines Road) have been amazing to deal with.

Really great experience Ricky was so helpful and accomidating!

Very easy process. Quote available immediately. I had to change my move in date several times and this was done easily with a quick phone call.

Greatteam

It was straight forward and simple. Staff were very helpful in answering my questions. Moving day was quick and efficient.

Spoke to the help centre who walked me through the costs and the options. They helped reserve storage for me, allowing me to view the storage and keeping flexibility to change my mind.

Kate and Ricky were amazingly helpful.