Staff Finn is very nice and patiently show me and help me to move in
NA
1 Mar 2025
Staff Finn is very nice and patiently show me and help me to move in
Very friendly and helpful. Explained everything with patience and detail. Made the transition to smaller units very easy and the paperwork was very straightforward.
We were taken care of by Finn Cookson. He got us all sorted quickly and without fuss when we arrived at 09:30 yesterday Saturday 26th October. We were tired after a straight through drive from Barcelona, Finn helped us out with his confidence and advice on how to get all our stuff into the space we had booked. He even allowed us to leave our big van in the car park while we went for lunch after we had unloaded and packed our storage space. And he organised out of hours access to collect our suitcases from our storage once we had got back from dropping off the van in Basingstoke. Finn is a great member of the team at Kennington Big Yellow and I am very happy we got him at our check in and to help us at the end of our mammoth trip. Great guy and a super easy experience, thanks Big Yellow & Finn!
Everything was very well explained by Finn. He was very polite and helped us to choose the right size of our storage.
very good customer service and explanation on how everything works.
Amazing staff, so helpful and friendly. I needed storage quite last minute and sorted everything on the phone really easily - loved how welcoming everyone was at check in also.
Quick simple easy very convenient location and Super-friendly staff
The customer service provided by Nicola & Geraldine was superb. It was in fact, the best I’ve received for anything. Period. If all of Big Yellow’s staff are this attentive, you’re on track for world storage domination.
I would recommend because the containers are secure and clean and the price is ok too.
Excellent staff