Fantastic experience, Always an easy process with the team!
Manton
5 Mar 2024
Fantastic experience, Always an easy process with the team!
I have to thank Clarissa, who spent time (&patience) helping me find what was suitable for my needs. It wasn't easy as I was looking for a very long term solution to items that had to be kept safe & secure for what may turn out to be a considerable length of time. Size was difficult in this case and she was keen for me to know that there would be an alternative if I needed to go up in size. I was shown the different options in person and she took me thru all the procedures. Customer service doesn't normally exist like this any more !!
Every respect - staff were welcoming and helpful, patient when I needed to change things. Everything went to plan.
Extremely professional, thorough and careful in explaining all eventualities.
Nicola was amazing. So helpful and professional :) The business is so clearly well run. Everything was neat and tidy and checking in and using the services was really smooth
Reception staff (Nicola) was extra friendly and helpful Followup calls since I registered Clear explaination of the process
The staff were friendly, welcoming and very helpful. The check in went smooth.
I have been warmly welcomed by Nicola and given all the needed information as it was my first time in Big Yellow Storage. I have been shown around as well and discussed how to secure my room.
Staff were very friendly and helpful and checking in was easy. The storage rooms are easy to access and the security is very intuitive and gives me plenty peace of mind.
friendly staff and very helpful