The customer service was amazing
Zack
26 Apr 2023
The customer service was amazing
Assistance
Incredible customer service, really easy to sign up online, accessible, reliable, easy to navigate.
The customer service was really good. I was able to move in earlier and Salman was really good at explaining all the details.
The actual site was clean and spacious but mostly because the Geraldine and Nicola went over and above to help and not because it was their job, because they genuinely care!
Tbh you did I everything very well and shareen Nicola and salman helped me out immensely in a time of madness and went above and beyond to accommodate me there a brilliant team of workers you should be proud to have them working for big yellow
The person who dealt with our situation (Sorry cant remember her name) on Sunday 19th March was extremely helpful and explained the process of switching names for our unit and payment and what was required to make the transaction go through was polite, friendly, professional and an all round credit to both her and your company - amazing.
Clean Tidy helpful
Excellent customer service, rates are a good value for money, and modern facilities that are centrally located.
Easy to check in, different services and amazing staff that helps with every little thing that we need. Im really happy with my experience