Customer reviews for Kennington Self Storage

4.8 out of 5 stars
1591 reviews
From initial telephone contact to checking in I have found staff unfailingly calm, helpful and polite. Definitely above average.
NA
16 Oct 2020
Very easy to book online, maybe because I haven’t used storage before only thing I wasn’t aware of was that I’d have to pay for a minimum of 4 weeks up front even though I only needed it for 2-3, but understand I will receive a partial refund when I check out so that’s okay.
Amy
13 Oct 2020
It was very easy and Tim Adeuyan was very helpful
James
13 Oct 2020
It was very easy. Came into store and met with Bradley who was really friendly and made my experience exceptional.
Michaella
7 Oct 2020
I really liked having the ability to pre-check in at home which is much more efficient and made the time spent sitting in the office much less. The whole process was made even better thanks to the quality service and professionalism shown by both Mark, who finished my check in, and subsequently Bradley who assisted me several times with later enquiries as I moved in. My experience at other branches in the past had been less than impressive but these two guys have turned my opinion of Big Yellow around for the better.
Christopher
4 Oct 2020
Not very clear most information were very vague.
Dawit
26 Sep 2020
Overall easy, but I received too many calls from employees and I felt pushed
Pawel
21 Sep 2020
Tim & james were great, friendly and helpful.
Richard
21 Sep 2020
Everything was clearly explained, the process was simple and quick. On the day of the move Tim was very efficient and helpful, overall it was a great experience
Byron
21 Sep 2020
Easy with no any problems ! Because already I'm been your costumer, before !
Nikolay
19 Sep 2020