Tim made the process easy and personal.
Melissa
18 Nov 2020
Tim made the process easy and personal.
The team is fantastic and very helpful. (Mark, James Tristain, Tim) Everything from start to finish was handled and made to be very easy.
Overall very easy, I am a returning customer so I already knew what to expect.
I had a wonderful experience with Tim and Mark. Excellent Customer Service.
Bradley helped me adjust my initial quote for 8 weeks down to 4 all over the phone. Otherwhise I would have had to not get the storage. But thanks to him I did!
As my first time i use storage I have no idea how it work Tim Advised me about the term and condition and the size I need it for my things, and he makes sure I'm totally satisfied and happy before I leave the storage. Excellent customer service and genuin
Both Tim and James have been extremely kind and helpful, sending me all the necessary information and explaining in detail all I needed to know and to do.
Bradley perfectly handled the whole process.
My initial reaction was very good, a representative of Big Yellow Storage Kennington called me and talked me through the options
Bradley was great - phoned him the day before I moved my things in and he went through everything / broke it all down really simply