Everything was super smooth and clear. Staff was very helpful.
Alex
14 Mar 2017
Everything was super smooth and clear. Staff was very helpful.
Everyone is very helpful shuch good people well respectful and I would definitely recommend this storage because there ain't that many people that you find like they are specially Tom. Also all the people I have spoke over the phone. I appreciate your hard work so thank you.
From the moment I enquired online to enter the store, do the paper work and secure a storage space to getting access, everything was flawless and the smiley, friendly & very helpful colleague of yours made all the difference.
Coz I had a good customer service
Highly engaged sales representative- he gave us good advice, made the process swift and efficient, managed to save us money on the rental period, was lucid, very knowledgeable, friendly and sorted out all of our requirements with patience and charm. All in all, a great experience
Very friendly and helpful Easy to set up Great price Good security, but easy as well
the lovely woman who inducted us in to big yellow was amazing. very friendly,bubbly and extremly helpfull in answering our questions on how it works. also we decided mid way through that the 75 sq ft size just wasnt big enough and she smoothly put us into a 100 sq ft which was perfect for our needs.
Hamid, the staff member who helped me signed up & get my things in storage was very helpful. He was also very informative. He made the process easy & straight forward. He was courteous & smiled. Very high quality of service. Keep it up!
Alfie was fantastic throughout the entire check in process, went above and beyond by taking the time to help me with my storage - wouldn't hesitate to store my belongings with Big Yellow Kennington again.
Excellent customer service (Tom)