Coz I had a good customer service
Sofiane
27 Feb 2017
Coz I had a good customer service
Highly engaged sales representative- he gave us good advice, made the process swift and efficient, managed to save us money on the rental period, was lucid, very knowledgeable, friendly and sorted out all of our requirements with patience and charm. All in all, a great experience
Very friendly and helpful Easy to set up Great price Good security, but easy as well
the lovely woman who inducted us in to big yellow was amazing. very friendly,bubbly and extremly helpfull in answering our questions on how it works. also we decided mid way through that the 75 sq ft size just wasnt big enough and she smoothly put us into a 100 sq ft which was perfect for our needs.
Hamid, the staff member who helped me signed up & get my things in storage was very helpful. He was also very informative. He made the process easy & straight forward. He was courteous & smiled. Very high quality of service. Keep it up!
Alfie was fantastic throughout the entire check in process, went above and beyond by taking the time to help me with my storage - wouldn't hesitate to store my belongings with Big Yellow Kennington again.
Excellent customer service (Tom)
Hamad was very helpful who helped me check in. He had my best interest and recommended to me the right size cabin. He was friendly and quick
Charise was brilliant! Extremely helpful and informative and personable. I felt very confident about the security of my possessions and of the efficiency of the whole organisation.
Very efficient and pleasant check in. Very clean and inviting storage spaces.