Nice experience very professional
Gon�alo
12 Oct 2016
Nice experience very professional
I was satisfied with the services given to me the very first day of my visit.
All good, everyone was nice, good facility and everything works. I felt like the checkin/contract signing etc. could have been a bit quicker. I also don't understand why I've received so many emails from Big Yellow (literally 6 in the last 3 days) when I am already a customer - I don't need to be advertised to!
The staff, Mike and Char, were just great. I'd imagine storage is a thankless job at times but both of them were just so engaged, like they couldn't wait to tell me about all they had to offer.
Got everything explained clearly. talked to Michael and Jerry
Michael was really helpful and went through everything in detail with us. Everything was easy to use and accessible.
We have always found Big Yellow to be highly efficient, giving us a high level of confidence in the security of our property. Michael dealt with us very pleasantly and efficiently.
Good service, excellent storage rooms with great security. Staff was very friendly and kindly gave us all information we needed.
Customer service and ease of access and facilities were very clean. Also the phone call reminders to bring documents to check in made it easy to understand the requirements. Big yellow employee: Hammad Rashid
really friendly, helpful people. Confidence that security is good. Kelli, Michael and Karen were all real stars: )