Hammad who helped us was brilliant. He even assisted with getting our trolley to our room & when the original one was too small, it was a painless change.
Katherine
14 Nov 2016
Hammad who helped us was brilliant. He even assisted with getting our trolley to our room & when the original one was too small, it was a painless change.
The staff was professional but it took more time in setting up the account then I expected.
Staff extremely helpful. On line was easy to do
Great professional staff.
misleading sales
The person who helped me with as very friendly and went out of his way to make me feel welcome and to make sure we got exactly what we needed.
I'm satisfied by the high efficiency of big yellow. And the people at the counter are really nice and helpful.
Nice experience very professional
I was satisfied with the services given to me the very first day of my visit.
All good, everyone was nice, good facility and everything works. I felt like the checkin/contract signing etc. could have been a bit quicker. I also don't understand why I've received so many emails from Big Yellow (literally 6 in the last 3 days) when I am already a customer - I don't need to be advertised to!