Customer reviews for Kennington Self Storage

everyone was helpful and polite, the whole process was easy and straight forward .

There was a short wait until I could be checked in, which is why I gave it a 9 instead of a 10. However, once Michael arrived, he was extremely efficient, friendly and helpful, and the overall process was made very easy.

great service

This was my first time using self storage, moving house from Scotland to London. I was amazed at just how easy Big Yellow made the process at every stage.

Everything was explained clearly and politely, with all of my queries responded to professionally and patiently. Kind staff who were very happy to help.

I was very happy with the personal service, location and the space offered. The system is very practical and made my life easier :) Many thanks and I will definitely use you guys again

I was very happy with the service that I got, especially that Karen rushed me through at the last moment as I really needed somewhere to store my stuff. Prior to arriving at Big Yellow I phoned the staff and they were helpful about how best to proceed. However, the storage size suggested to me was much too large for the number of items I had, making the cost of my storage more expensive than it had to be.

I was very insecure about the whole process as this was my first time of using a storage service. All was explained clearly and efficiently

Very helpful staff. Everything explained well.

It was quick and easy process to complete. A little confusing about some of the charges but overall staff seemed friendly and welcoming.