Customer reviews for Kings Cross Self Storage

We rent 10sq and is enough for 8 suitcases and 4 medium boxes. Thanks Roger so much, he is very nice helping us move in and patiently taught us how to use the key😊

I want to extend my heartfelt congratulations to Raheem, Shaz, and Declon for their outstanding service at Big Yellow Kings Cross. As a business owner of a 24-hour reactive maintenance company, I frequently interact with various businesses and services across the city. Initially hesitant about using a newly opened location, the King's Cross team thoroughly impressed me and changed my perspective. Raheem and Shaz were instrumental in convincing me to cancel my reservation with a competitor and instead reserve both storage units and an office space, which I plan to move my business into within the next four weeks. Their exceptional attitude and communication skills exceeded my expectations, and they embody the values that the Big Yellow brand represents. I sincerely request that Raheem and Shaz be recognised for their exceptional efforts in accommodating my needs. They truly are an asset to your organisation. Moreover, Declon, who works at the reception desk, consistently provides exceptional service. He is always welcoming, attentive, and incredibly efficient, ensuring every interaction is a pleasant experience. Declon consistently goes above and beyond to meet our needs, handling inquiries and requests with professionalism. His dedication to excellent customer service is truly commendable, and I am grateful for his support in helping our business run smoothly. Thank you for providing such an excellent team of professionals at Big Yellow Kings Cross!

Great storage place! Super clean, secure, and easy to access. Roger was amazing—really friendly, patient, and helpful from start to finish. He made everything simple and stress-free. Highly recommend if you’re looking for reliable storage with top-notch service!

I’ve stored my items here for over a year and I have had such a good experience. Goods were safe and always easily accessible and the staff were friendly. Roger in particular was so helpful during our check out. Highly recommend

Roger was super helpful!! He explained everything to us in detail and answered all of our questions. Great service and experience at Big Yellow Self Storage Kings Cross!! 10/10 recommend

Big yellow is amazing and what they do as well! Roger has been a great help throughout my journey from opening the unit to closing process and made it a very smooth transition for me. Definitely a 10/10 experience

Roger is really good.He is very kind and helpful.

Love the service. Roger is very professional, and he gave me lots of useful advices when coming to decide which storage unit I should get :3

Great service by Roger 5 stars. Thanks

Incredible service as always, Roger was excellent