Customer reviews for Kingston Self Storage

Promptly seen and processed Details explained carefully to me All very polite and professional Helped with changing my order to a larger much needed unit

Carl ; the member of staff of Big Yellow Kingston, that met me was very friendly and helpful and walked me through all the details and instructions.

Super easy, had to change booking names and it was all done very quickly and friendly

Carl was very friendly and clear about how it works.

I did get rather a lot of unnecessary automated emails telling me to "check in online"

The team were very courteous and helpful throughout, made sure to keep in contact with me, and were always happy to answer questions.

quick response and easy understanding of the whole booking process.

Very good. The only issue was that the person I spoke to to firm up the price wasn't aware of the price offer that had been emailed and was quoting higher. But agreed the price that had been sent when I emailed it back to him.

I walked into Big Yellow accidentally (as I’d booked at another storage without realising). Upon sorting out the mistake the Big Yellow team at Kingston (Shane and female colleague who’s name I didn’t get) were very friendly, professional and effective. I thought the facilities were clean functional and easy to use. Felt reassured that my belongings would be safe.

My initial enquiry was well hadled. Even in my desperate situation they made it possible. Thanks.