Very clear, very informative. So friendly and welcoming.
Ciara
4 Jul 2020
Very clear, very informative. So friendly and welcoming.
My query was handled really well and the process to book the storage space was smooth and simple. Staff - Shane, Georgia and Rahima were absolutely friendly, easy to talk to and made me feel welcomed and comfortable. I don’t think my experience could’ve been any better!
Perfect. No complaints whatsoever.
It was handled in a professional but friendly way, everything was easy to understand. Moving into the storage was really smooth.
Very well, I had the help of a very kind and helpful staff member.
Process to book was easy and quick, online
I had a friend move my stuff in, so I called that morning to ask about how to process would work. They were very helpful and made it very easy for my friend to move my stuff in once he got there.
We initially spoke to someone on the phone I believe their name was Kane, they were very helpful they broke down exactly how much everything would be and how the process would go and it was really reassuring to know in advance about how things would turn out their help was really appreciated.
It was extremely easy, the booking agent over the phone was very polite and calm and clearly presented all the information. I can’t forget about Rahina, she still allowed me to check in even though their was like 5 minutes. Which very generous considering that the paper work itself was going to take 15 minutes. She even gave me free after hour excess which I’m pretty grateful for.
I had several conversations with Rahima and Georgia and they helped me a lot. Thank you.