Aaron was very very helpful. I needed a storage very last minute on a Sunday and he ensured everything worked out and i was settled in before they closed. Everything was very easy and very straight forward. Literally took me 10 minutes!
The service that I received from all the staff and in particular, Aaron, was excellent
Good service
Aaron was a legend
great service
Really helpful staff (Todd), answered all my questions and enquires. showed me the rooms when I asked, helped me gauge how much space I would need, and helped reserve the room for me so I had time to thin about things.
Very friendly staff..... explained everything.... all of them had a sense of humour, ( the two bearded brothers- Aaron and Todd !!) and also kuda who patiently took me through the process and who I can find no fault with whatsoever...!
The customer service helpline was very helpful in advising the storage size and explaining the process involved in placing a booking for someone who's never used Big Yellow storage.
Smooth on-line set up available making it easy to have a quick check in with a super friendly and welcoming team on site.
The custoner service in store at reception