Great sales process, great moving in process, systems and staff (especially staff) were a credit to the organisation.. super easy, super efficient, very friendly and customer focussed
Welcoming, personalised and personable check in that was really informative and made the experience enjoyable & stress free.
The personal care Marianne from Leeds provided was second to none. Even though I needed a short term lease for a small space, she put the same effort in as if I was going for a large unit for a long time. I really appreciate that, don't really get that for the small guys. So thank you.
Very well organised, efficient, good value, secure and the staff are very helpful. This is the first time I've used a storage unit and I had concerns about using one, but the move into Big Yellow was streamlined and a much better experience than I had envisaged.
Simple quick and efficient. Staff extremely helpful and pleasant
We’re impressed with the simplicity of your system,
The whole experience was quick and extremely efficient. Marianne was so very helpful and made it very easy.
Staff (particularly TJ and Maz) were outstandingly helpful, clear and responsive.
Very clear on what to do. Good team. Great value. Customer service on phone x 3 very helpful
The staff are very friendly & professional. We were made aware of the whole process as we checked in on the day & was shown to our unit.