Marianne was extremely knowledgable and welcoming - she was so nice in explaining everything to me and helping me find the best unit for my requirements
NA
31 Dec 2021
Marianne was extremely knowledgable and welcoming - she was so nice in explaining everything to me and helping me find the best unit for my requirements
Great customer service
Friendly and easy to talk to. The only thing i would say is the check in took longer than it provisionally said on the email. It says 5-10mins but i was checking in for close to 20mins
Extremely helpful staff, polite and understanding.
Everything was easy to understand and simple. The only downside was I was not informed I would need to pay the full 8 weeks in advance plus deposit etc.
Excellent customer service Not made to feel stupid even though I had not experienced this before
Comms very good on arrival I was led through everything by TJ superbly
Very good support and guidance from Big Yellow staff.
Really easy process. Everything was explained really well which is reassuring
Really easy to check in online with step by step process