Excellent customer service Not made to feel stupid even though I had not experienced this before
Philippa
11 Jul 2021
Excellent customer service Not made to feel stupid even though I had not experienced this before
Comms very good on arrival I was led through everything by TJ superbly
Very good support and guidance from Big Yellow staff.
Really easy process. Everything was explained really well which is reassuring
Really easy to check in online with step by step process
Everyone i have dealt with in the office are so friendly . Lovely natured, helped me with every query. Moved my booking several times no problem at all and checking in was a easy experience. Lovely natured staff
Faultless service and a pleasure to deal with.
My initial enquiry was handled very well, and booking one was easy.
It was very easy and staff were friendly and approachable.
Superb. Great customer service. Very friendly and informative.