Team very friendly, informative & helpful. It was a pleasure to deal with them.
Lisa
2 Mar 2021
Team very friendly, informative & helpful. It was a pleasure to deal with them.
Very well-supported every step of the way!
Was misleading - got a quote but when ai clicked on reserve the price had increased. I did a live chat with someone who put the price back down to my quote. Equally when I checked in despite all the info online saying you pay 4 weeks in advance I was told I could only have the 50% off for first 8 weeks deal if I paid the full 8 weeks upfront and not just 4 weeks which was annoying and misleading.
Very straight forward
Very professional, Annmarie was great Primary factor question below - The honest answer would be a combination of five of the points, the hurdle to get over was the cost
Your colleague was very helpful and informative.
After making an enquiry all the information l received was easy to understand and the reception staff made the hole process very easy
Absolutely amazing customer service and advice with choosing the most suitable storage size. Easy process of the paperwork and really professional help from Marianne. :)
Very clear and proactive communication
Very good