Very easy very friendly staff.
Mark
30 Jan 2020
Very easy very friendly staff.
Easily understood and comfortable process.
Once booked in, ease of use was very stress free, actually found it enjoyable. Took 3 visits to move all our boxes in and each visit couldn't have gone any smoother. Cant fault at all and would recommend anyone I know for there storing needs.
Both my inquiry over the phone (sorry can't remember his name) and my interactions with your team members when I went to store to finalise things were fantastic. All team members have been extremely helpful and courteous. A big thank you to Simon at store who really went out of his way to make me feel welcome and explained everything in detail.
I experienced a professional and friendly service. Willing to help and polite.
Brilliant customer services throughout so far
Great
Marianne reserved me a room, she was great
From the moment I walked into Big Yellow Self Storage I felt at ease. I was greeted by the staff who sat me down and made me a coffee. The process was explained to me and I had no doubts from then that this was for me.
Excellent help from staff. Very helpful and easy to talk to. Very easy to get my belongings into my container. Brilliant all round. Thankyou.