The whole introduction, information and process was very thorough competent process.
Terence
3 Dec 2022
The whole introduction, information and process was very thorough competent process.
Your staff member Heather was very helpful and very friendly, and explained everything I needed to know.
Really listened and catered to my needs. Very helpful and patient.
i arrived late to set up a new first user account, and my hand was held throughout the process (up against time too)
Everyone is extremely helpful and polite
Friendly, helpful in fact nothing was too much Lisa and Hev went out of their way to ensure we were looked after and happy with our unit. I can't fault them, it made our experience seamless and easy.
Customer service was excellent
Good communications and polite and efficient staff.
Friendly helpful staff whobexplained everything we needed to know. Sian was chatty and informative so made it easier to ask any questions we needed to.
Lisa made me feel so welcome and offered me the right storage suitable for my needs. Not once did Lisa only speak business. She interacted with me on a 1-2-1 level which made me feel at ease. For this level of customer service I would direct anyone to choose big yellow!