The member of staff who set my storage space up on Sunday 5th Sept 10 out of 10
Josephine
6 Sep 2021
The member of staff who set my storage space up on Sunday 5th Sept 10 out of 10
The staff were very helpful with the initial enquiry and answered all my questions so I had a complete understanding of what I needed to do and what to expect.
Lisa the staff member was amazing welcoming helpful made me feel at ease . Dave the manager was very helpful
Lisa was really fantastic in helping to accommodate us.
Easy to enquire and source all information on the website. Following application on line a very Prompt telephone call I received. On arrival we were greeted by two very polite ladies on reception who gave us outstanding Customer Service!!! We then made several visits and found the security system very efficient and affective.
Very good
Every thing was smooth, we thanks personally Roxy Ruane for the support and customer service. Thankyou.
Fantastic customer services could not fault it, & all very courteous & very well mannered:
After I made a booking online I received a really helpful follow-up call
It was more (online) paper-work and regulations than I expected but Big Yellow gave its best to make it as easy as possible (with videos and checklists etc.)