Lisa was really fantastic in helping to accommodate us.
Simon
23 Aug 2021
Lisa was really fantastic in helping to accommodate us.
Easy to enquire and source all information on the website. Following application on line a very Prompt telephone call I received. On arrival we were greeted by two very polite ladies on reception who gave us outstanding Customer Service!!! We then made several visits and found the security system very efficient and affective.
Very good
Every thing was smooth, we thanks personally Roxy Ruane for the support and customer service. Thankyou.
Fantastic customer services could not fault it, & all very courteous & very well mannered:
After I made a booking online I received a really helpful follow-up call
It was more (online) paper-work and regulations than I expected but Big Yellow gave its best to make it as easy as possible (with videos and checklists etc.)
Everyone was extremely helpful and enthusiastic to make our visit enjoyable
Couldn't fault anything from walking in the door I was greeted by a friendly member of staff and explained everything to me and showed me around .I felt at ease with the whole process.
Staff are excellent