Initial enquiry handled well. Understanding of process quite good but did not know about the big job of costing all the items until the day before delivery.
Paul
28 Feb 2021
Initial enquiry handled well. Understanding of process quite good but did not know about the big job of costing all the items until the day before delivery.
Needed a unit a short notice and the team were great at getting everything arranged. Sian was outstanding explaining everything and very friendly. I would recommend Big Yellow
Sian's professional and consistent approach made me feel safe and comforted that my property and move would be well managed and safe. She even price matched and kept to her word.
From the moment I walked in I was struck with how friendly and helpful the staff were. When I confirmed, everything was really clearly explained. I couldn't fault any of the staff
Used the online check-in service, all straight forward.
Excellent really friendly helpful staff
Relatively straightforward to do.
From the start was ace, no hassle, everything was explained and handled extremely well. Absolutely spot on
All staff were excellent during these tough times ! A credit to your company , from initial phone call to getting my stuff into storage . A pat on the back
Great team at your Edge Lane depot in Liverpool. Plenty of trolleys, clean tidy and staff who are willing to help at a drop of a hat!