Customer reviews for Luton Self Storage

Emma and Edwin were fantastic, great attention to detail with the service they provided.

My enquiry was handled very well, I found it very easy to understand.

Edwin Murerwa Was amazing from start to finish!! He is an asset to your company. Customer service was 10 out of 10. Thank you so much

From start to finish Edwin was amazing, he took us around different sized units so we could visually see what best suited our needs. After deciding on a 15 sq ft unit he went through the payment and insurance options with us and set up everything for us to stsrt moving into our new unit.

we went at Luton big yellow storage the facilities and the staff it very good also Edwin helped us with all the information and instructions in what we need to know and the process of the move it was very easy and pleasant

Very nice service. Edwin explained everything to me. I have to admit that Edwn is really very helpful. Regards Adrian

Fantastically

Website very user friendly Creating your own Big Yellow account is a straightforward process Customer advisor (Edwin) was 'open', polite, friendly informative, clear and understandable

I was taken by surprise by the professionalism that Me Edwin of Luton branch provided ,As dealing with Yellow storage In the past was terrible due to the rude staff In Hounslow that we faced about a year ago and we moved to safe store however upon speaking to Edwin of Luton branch on enquiries he managed to convince me that yellow storage is the best and that he would provide us with the utmost high quality of customer service - which he did - keep it up - Edwin changes my view on Yellow Storage by proving his professionalism

I’ve been in car sales for over 6 years as a result I’ve came across many different sale approaches. I can honestly vouch for Edwin Murerwa, he was phenomenal throughout the whole transaction from start to finish. He showed a great understanding of his products, conveying it to me in a completely comprehendible manner. He done this by organically building rapport with me, I could tell he genuinely cared. It’s the first time ever dealing with a sales person where I felt listened to, which allowed him to cater his approach accordingly. A true asset to the company, especially since he was the pivotal point in my decision making process!