Customer reviews for Luton Self Storage

I've reserved a value room after discussing with the staff but i have been advised that the space is bit small at the last minute. I then had to pay a full price for a bigger space as my movers were waiting with stuffs at the Luton storage. I thought it'd be easier if the staffs advised about going for a bigger room when I mentioned about the items we'll be putting. Also my budget went through the roof when Big Yellow charged me a full rate. Other than that i have no issues - so far

Very impressed with the staff on arrival. They were pleasant, courteous and explained everything to me in detail. Impressed with the organisation and cleanliness. Felt secure leaving the contents of my home with you. Would use this facility again, excellent!

The staff member that registered us made the process easy and quick. The warehouse seemed cleaner and more secure than our previous storage people. Access to the facility is open for longer than the competition which was important for us too

The Luton branch has very good knowledgeable staff. I needed a bigger room and they showed my 3 different sized rooms and done me a good offer on a 125 sq.ft room. There were always trollies available and the rooms were clean. They do have a light in there but the room I had did not have a bulb but I did not ask for one as it was not really needed. Well recommended and my friend was also very impressed.

arrived luton store 11:55. completed paperwork, shown security & lockup. emptied van departed luton store 12:20. cant get better than that

I would commend the way that Andy dealt with my initial enquiry and the whole process up to the time of occupation. The whole process was without stress and very well explained in a very nice way. Well done Big Yellow 5 star

New customer to Big Yellow Storage - service from initial phone contact through to completing paperwork at the depot has been exemplary. Staff are knowledgeable and willing to help.

Excellent service, professional, friendly and knowledgeable staff. After bad experience with competitor so pleased I tried Big Yello

I would recommend usuing Big Yellow Luton to everyone! I was extremely happy with the service from the staff (which was exceptional) and the overall value of the storage. My deposit was paid back staright away. Thoroughly impressed!

clean easy to use plenty of trollies to use 2 lifts