The enquiry was dealt with efficiently and professionally. Excellent guidance.
NA
18 Aug 2020
The enquiry was dealt with efficiently and professionally. Excellent guidance.
Ryan was extremely helpful on the phone and very patient when I arrived at the storage centre whilst completing the paperwork. He explained and demonstrated everything and made everything easy to understand
Excellent customer care from Marcus and Joanna Easy introduction to storage and very clear instructions about Health and Safety and security at the site.
Booking the facility was simplicity itself. Ryan was able to show me what size rooms were available and gave very useful advice on which would best suit my requirements. Filling in the paperwork was quick and easy as my details were still on the system
At every stage the team were friendly, helpful, and went out of their way to help.
Excellent service from Gareth on the telephone and Ryan on the day of moving in
Professional , easy, all aspects well explained ..
In a word "EXCELLENT"
Excellent advice given when I called regarding the size of unit required. Process was clear and well explained.
Excellent communication from Gareth (manager) after first completing an online quote. He was extremely helpful and thoroughly professional In all aspects of our phone conversations. He answered all my questions, and was very welcoming and friendly throughout. Fantastic information and updates provided on email, with all information readily to hand.