The whole process was made very straightforward. Everyone, from the initial telephone enquiry to the moving in to the facility, was handled in an extremely friendly, courteous and professional manner.
Nothing was an issue for them. We weren't sure if we would need more storage on the day and rather than let us get stressed about it they reassured me that if we needed more then it wouldn't be an issue and they also made sure that the solution was as cost effective as possible. I would say the only negative is the insurance as it is very expensive however, given that most of our worldly good are stored with you, it is a necessity and it is difficult to get a policy from a high street insurer, then there is little option. I expect it would be a shock for someone who hadn't had researched and weren't expecting it to cost so much. I like the inventory, as it makes you think about the value of your 'stuff', this isn't something you generally think about when insuring your home contents. I just found it very easy, the staff were pleasant and courteous and smiley. Thanks again Winnie
great communication Gareth & Ryan very friendly and helpful.
Alan and Gareth were very helpful and explained the booking in process thoroughly.
The whole process was very efficient, staff very pleasant and accommodating.
All the staff were great, easy to get a quote from Debbie, met Gareth previously, Alan was very helpful and explained terms pleasantly and succinctly with a smile, and noticed Ryan stayed always busy in the background..
Very good, your staff were extremely helpful.
I made an initial enquiry about a booking and spoke to Gareth. He was very understanding of my situation and made the booking process easy and stress free.
Process was very straight forward and member of staff Ryan was very easy to deal with and very professional.
Staff were efficient. Process was straightforward .