Customer reviews for Macclesfield Self Storage

My initial enquiry was handeled very professionally by Alan he was very engaging & informative. We went to view the space a day prior to moving in & Alan showed us round he was very nice. On check in day Ryan dealt with my check in & was also very nice & professional. I did feel the process to be quite long winded considering i had already completed the online check in & feel that some of the additional bits completed by Ryan could have been done online prior to arrival to save everyone time. That aside the staff are very nice & i understand it is not their fault there's a lot of forms to complete..

Everything was explained really well and the team there made sure it all went smoothly

Very polite and helpful staff, quick and easy registration process and the removal company that was recommended by the staff was excellent

Very professional, friendly and informative staff.

Comprehensive explanation of service and charges.

Initial enquiry handled first class. Ryan has been exceptionally helpful throughout. Process to book and move in is a bit cumbersome, and prices are a bit steep. But overall very good and very helpful in a crisis.

Straight forward and easy especially being able to complete questions on line beforehand. Gary handled everything well a d quickly.

Very easy to contact and arrange.

Was great helpful through the process many thanks

I made an initial enquiry online and in addition to getting a prompt email response I also got a phone call almost immediately from Alan Salsbury, the Assistant Store Manager at Macclesfield, to discuss my enquiry.