Very good, your staff were extremely helpful.
Stephen
24 Oct 2019
Very good, your staff were extremely helpful.
I made an initial enquiry about a booking and spoke to Gareth. He was very understanding of my situation and made the booking process easy and stress free.
Process was very straight forward and member of staff Ryan was very easy to deal with and very professional.
Staff were efficient. Process was straightforward .
My initial enquiry was handeled very professionally by Alan he was very engaging & informative. We went to view the space a day prior to moving in & Alan showed us round he was very nice. On check in day Ryan dealt with my check in & was also very nice & professional. I did feel the process to be quite long winded considering i had already completed the online check in & feel that some of the additional bits completed by Ryan could have been done online prior to arrival to save everyone time. That aside the staff are very nice & i understand it is not their fault there's a lot of forms to complete..
Everything was explained really well and the team there made sure it all went smoothly
Very polite and helpful staff, quick and easy registration process and the removal company that was recommended by the staff was excellent
Very professional, friendly and informative staff.
Comprehensive explanation of service and charges.
Initial enquiry handled first class. Ryan has been exceptionally helpful throughout. Process to book and move in is a bit cumbersome, and prices are a bit steep. But overall very good and very helpful in a crisis.