The staff who helped during the process, Ryan and Alan, were excellent and made a potentially very stressful experience manageable. However, the nature of the on-line booking and the lack of flexibility with payment arrangements, made this difficult, since I was booking on behalf of someone not in the country.
Can't fault the team. Gareth and Alan make the whole process stress free and make you feel so at ease. They lift your spirits. Like the added access code from when I was last there as a customer.
Polite, friendly, helpful staff. Couldn’t have made things easier.
The whole process was very easy and clearly explained by Alan.
I thought it was very easy to understand and the staff in spoke to was very helpful
The young man at Macclesfield store explained everything clearly and advised me when Gareth, the manager would be there to answer more specific questions about my individual needs..
Ryan was extremely helpful and informative
Great help & assistance
The customer service was excellent, efficient, friendly and professional
Absolutely brilliant! Great customer service very helpful. Every time I rang with questions quick to help and sort it all out. Great team at macclesfield store :)