Customer reviews for Manchester Self Storage

All of the set up was explained very well

Lovely staff and easy process.

Wow! what a service, Stefan, George, Danny and Amber were all extremely helpful from the first. Prior to moving my stuff into storage, both Stefan and George kept in regular contact with me, which helped alleviate some stress from moving. We were able to reserve a 40sqft space 2 weeks in advance from when i needed it (despite me not knowing my exact move out date) this really helped me to prepare to move with the reassurance i had storage secured. The day before i was due to move my items into storage, i went to big yellow to check in. Thankfully on my visit, George showed me my storage space, and to my horror it was vastly too small for the amount of items i had. George was professional, and immediatly went about securing me a larger storage unit. This again really helped me to alleviate the stress of moving. On the move in day, the team were helpful reminding me the process with locks and codes, and reminding me which floor my unit was on! check out was easy, the refund for the weeks i didnt use was quick, and if i need to utilise a storage space provider again, i will certainly use big yellow. (PS the trucks for moving items are class!)

very good service and the employees were very nice and friendly.

Very easy to use, helpful members of staff :)

Very professional service and easy clear check in service. The staff member George who dealt with my check in was a nice guy

The staff were very friendly and assisted me to a high standard on any issues. They were thorough with the sign up process and guided me through it

Excellent customer service very friendly and knowledgeable staff. Everything was explained clearly and simply.

Customer service when I arrived was amazing, really friendly and helpful so was the phone call when booking everything

The people at reception were very welcoming and were very informative. They were very nice and explained everything well and were open to answering any questions that were had. Good experience overall