Very welcoming and kept me very informed about every aspect of my storage. I have never used a storage unit before and after this I would love to use big yellow again
Friendly service, clean rooms, flexible arrangements (e.g. being able to move my move in dates online etc.)
very good prices/deals for the storage and the staff were super friendly and helpful. very clear instructions and lots of guidance was given.
Customer service was high standard and very refreshing ..everything was explained super well and made the experience easy and smooth ..
I'm always so impressed with the staff and service at New Elm Road Big Yellow. In every communication they're quick, comprehensive, and really friendly. The entire process is as streamlined and clear as possible.
Really easy to reserve online and inshore service was great. Shout out to Amber in the Manchester store. She was brillant.
Really friendly service from Danny and Amber (and another male employee on 24th March 2024 in store, unsure of name). Accommodated requirements, had patience and explained everything very clearly. Of course, also very appreciative of price match with SafeStore. Thank you team :)
Stephen was very nice and very helpful. Explained everything in details and made the all experience easy and pleasant
Staff (Stefan and George), were absolutely amazing! Very helpful and kind, they explained everything in a very informative way and made the whole process very easy.
The customer service was friendly, clear and everything was well communicated to myself at multiple points during my initial quote and eventual move.