Customer reviews for Manchester Self Storage

Excellent customer service very friendly and knowledgeable staff. Everything was explained clearly and simply.

Customer service when I arrived was amazing, really friendly and helpful so was the phone call when booking everything

The people at reception were very welcoming and were very informative. They were very nice and explained everything well and were open to answering any questions that were had. Good experience overall

Very welcoming and kept me very informed about every aspect of my storage. I have never used a storage unit before and after this I would love to use big yellow again

Friendly service, clean rooms, flexible arrangements (e.g. being able to move my move in dates online etc.)

very good prices/deals for the storage and the staff were super friendly and helpful. very clear instructions and lots of guidance was given.

Customer service was high standard and very refreshing ..everything was explained super well and made the experience easy and smooth ..

I'm always so impressed with the staff and service at New Elm Road Big Yellow. In every communication they're quick, comprehensive, and really friendly. The entire process is as streamlined and clear as possible.

Really easy to reserve online and inshore service was great. Shout out to Amber in the Manchester store. She was brillant.

Really friendly service from Danny and Amber (and another male employee on 24th March 2024 in store, unsure of name). Accommodated requirements, had patience and explained everything very clearly. Of course, also very appreciative of price match with SafeStore. Thank you team :)