George, who booked me, in was excellent and answered all my queries on the storage space. Each time I received a phone call the operators were both friendly and non pressuring
Professional, modern and smart facilities
the website made it easy to set everything yourself and it was easy to check in to our space. the receptionist was very helpful as well when we still have a minor question to clarify.
friendly and resourceful customer support before coming to the store. Clear guidance for the online checkin. After coming to the store, we met supportive reception team, made the whole process really easy.
Everything was smooth from the online check in to moving in.
The entire process from start to finish was extremely smooth and easy. All my questions were answered and everything I should have known before making first payment was clearly explained by George at Manchester Elm Street
They were friendly and polite and very helpful with the information that was required.
On arrival, I was met by an enthusiastic member of staff who took me through everything I needed to know and showed me the room and how to gain access using my unique code.
After a very long day Stefan absolutely ended it perfectly for us. He offered us the most stress free move in, with a friendly smile. He explained everything to us which was very helpful as we had never used storage before, and we walked away very impressed that Stefan was doing such an excellent job even though he was the only one on shift due to someone being poorly and we came quite late in the day.
George and Donna provided a great tour and clear information.