Helpful throughout. Agreed to watch my things on a trolley while I returned the van and came back. I was delayed in traffic due to accident o
James
2 Apr 2023
Helpful throughout. Agreed to watch my things on a trolley while I returned the van and came back. I was delayed in traffic due to accident o
Very friendly welcome. Clear pricing structure. Nick and Carlos explained everything very clearly. Several follow up calls following preliminary visit.
Everything from the start with booking reservation till the end of signing a contract was easy and handled very professionally
Customer service was great
The MERTON store is well laid out, easily accessible with friendly and helpful staff.
Very friendly stuff, answered all my questions, and made the check-in experience nice and quick.
Great service from Nick and Carlos. I very much appreciate the follow up call from Nick (Happy Birthday by the way????) and the check in service on site with Carlos. The end to end process on how to access the facility was well explained by Carlos, which gives me the confidence of how secure the self storage facility is.
Very helpful and friendly staff
Does exactly what is says on the tin. Very straightforward to book, check-in process wasn't overly arduous. Staff polite and friendly.
Service was amazing, very helpful and welcoming. Kieth was brilliant and really kind. Only downfall would be the shock of the insurance, it isn’t clearly stated online and was an extra payment I didn’t expect.