Customer reviews for Merton Self Storage

Carlos was extremely thorough and helpful running us through things.

Very good welcome and a clear explanation of how simple the system works

Raheem was beyond helpful! 5* service. Much better than Shurgard.

Everything, from booking to costumer care

Swift and courteous service.

Everything was very easy to get through and Keith was very helpful with explaining further what everything meant as well as helping me to future plan.

From making the initial inquiry to actually putting our stuff into storage, the whole process has been brilliant. Starting the process with Raheem who was fantastic at following up and staying in touch to signing up with Keith who was just great and so helpful with everything. I honestly believe that the team and customer service at big yellow Merton in the best I have ever received. Honestly such a great bunch who are clearly very happy in what they do. I also spoke to Jeremiah once and he too was fantastic.

Explained the process in a way that was easy to understand. Friendly and helpful too.

Keith was very professional and informative an absolute asset to the Big Yellow team

Raheem and Carlos were amazing at following up and closing the loop on my search for a reliable self-storage company. Raheem really listened to my requirements and Carlos was great at explaining the details with regards to insurance, contract details, etc. They both were so patient, courteous and a pleasure to deal with.