Everybody I have spoken to has been really helpful. Barry in HQ. Keith and Carlos in Merton.
Jennifer
12 Feb 2022
Everybody I have spoken to has been really helpful. Barry in HQ. Keith and Carlos in Merton.
Quick email and phone replies. Keith was very polite and friendly. Detailed information provided on size of the rooms (happy to show us different sizes on site to help us decide), procedure for entry and exit
It was really easy to find the right size unit, the online information was really clear and then I got a call from Raheem at Merton Big Yellow who was super helpful with advising me what the next steps were and getting me moved in on the same day! On top of that, the unit was really clean and the big, easy to move trolleys helped me get everything in the car in the unit in one go
Friendly staff , clean environment the manager made sure I understood everything .
easy to use and safe
Keith and Raheem were very helpful.
Friendly, professional staff. Straight forward rules and regulations. Big, modern storage options. Great hours.
Easy and friendly set up. Keith set up my account, pretty streamlined and felt very honest. (No hidden charges etc)
Quick and easy to rent a unit. Helpful staff showed us around and explained everything we needed to know very clearly.
I would honestly say the service from the staff was indeed welcoming and made place at home. The introduction and details I needed was delivered promptly. Also the tour within the storage units was very precise as per briefed upon arrival.