Customer reviews for Merton Self Storage

Prompt initial response, adequate time to hold the reservation and regular chasing up by phone.

Everything was well handled. Staff were were both efficient and friendly. A pleasure in these modern times!

The online process was fairly straightforward, something to help me understand the sizes of the rooms would be helpful.

Professional, friendly team

Incredibly well! Rahid and Jeremiah are great!

really easy system - customer service +10

Extremely friendly, helpful and professional

Raheem handled our initial enquiry extremely professionally and was friendly, welcoming and accommodating. Emails were sent straight away so we could complete the initial check in quickly and easily. Chris handled our set up and the process of booking, arranging insurance and moving in. He went out of his way to make us feel welcome and demonstrated the whole process for us to make it all really clear. Very high quality, professional and welcoming staff throughout the process, I would definitely recommend it to others.

I was left courtesy calls after my quote. Since I did not know how much space I required, Chris took me around to show me different unit sizes. Also Chris asked what I would need it for and suggested the units with Electricity and Broadband which was very interesting.

Our initial enquiry was handled excellently by Jeremiah Haase and this outstanding service contunued throughout the process, from the outset, all the way up to "moving in". He could not have been more helpful, flexible and couteous, and also so knowledgeable about the types of space on offer and what would best suit our needs. On top of all of this, he is a highly personable and impressive young man and is a great credit to your company.