Customer reviews for Merton Self Storage

Very well, the staff were ever so friendly & helpful. The recommended Rapid Removals which were also fantastic. Will use you in the future. Thank you.

Raheem at the Merton store gave exceptional service, he was friendly, knowledgeable, thorough and made the entire process so easy, I think you have a fantastic member of staff in Raheem. The other chap working on the day I opened my unit was so friendly too - he gave me a tip on how to stop my glasses fogging up while wearimg my mask! All the COVID-19 guidelines were followed at all times which really reassured me. I have used this store before and I'll definitely use it again.

The initial call was extremely straightforward and the chap that managed my enquiry was very helpful in explaining the process and the costs. When I went to the facility to physically check in it was close to closing time and Carlos (the chap who was there) went above and beyond to stay slightly beyond closing time to ensure he could complete my process. He was extremely helpful and I was extremely grateful for the extra lengths he went to.

I liked that there was a contact from the store to reach out to see if they could help arrange storage, but it wasn’t pushy like another provider. The website check in was good.

Very well handled and professional

Great customer service at the start - very helpful

Raheem was very helpful, professional and clearly illustrated every step of the process. I found the check-in extremely easy and quick.

Raheem was very helpful during what was a very stressful few days for us. His attention to details and overall assistance went above and beyond our expectations - thank you!

Booking is easy no stress and the staff at the offices were friendly and most helpful.

I had a phone call to check on my needs the same day I submitted a query. On the day the gentlemen was very helpful and explained all the extra precautions due to Covid. He assisted me either everything very professionally and provided great customer service.