The staff is well prepared and professional, overall a positive experience
NA
2 Feb 2020
The staff is well prepared and professional, overall a positive experience
Having returned once again to Big Yellow, I was familiar with all that needs to be done. Again, had the highest level of service from both Carlos and Raheem who were both hugely helpful and understanding of my needs.
I'm a returning customer so that tells you that I think the team are great and most importantly, flexible about our needs which most of us are unsure about re the size of storage required......
Very efficient, prompt reply from my internet enquiry.
Rahim was brilliant he took us through the whole procedure and was easy to talk to and helped us which is what we needed at the time.
Jeremiah was excellent every time I dealt with him.
was super easy, very helpful team and manager
Very user friendly website to book & check in. The staff are in reception was very helpful specially Jeremiah who assisted me all through out my booking process & was really helpful in showing me the way to my storage. Excellent customer service
The staff were very good helpful and made a good cup tea
Big Yellow Merton was a pleasure to deal with, I am going on a ski season for 4 months and moving country can be very stressful but the team here made me feel at ease and the gentleman on the desk during my first enquiry really looked after me