Customer reviews for Merton Self Storage

Keith was amazing. It was my first time using a storage unit and he made the experience really positive.

Service really is on a top level. I did register online, after which I did not finish the process. I got a follow up call and was asked if I can be helped/booked via phone. I did the check in online, which eased and fastened up the final steps at the store. And then in the store I had even better experience, thanks to very helpful and super professional service by Raheem, as he took great care of me even almost after his working hours, since I was a bit late. Which I am extremely grateful for to him. He really made the best of impression and representation of the company! Give him a raise, or a bonus at least :)

Keith snd Georgina were extremely help.

Georgiana and Raheemknow what customer service means. They are patient, solution oriented, super organized and very friendly.

Raheem was very thorough and explained everything very well!

I made an online booking for same day storage. I was called right after for a follow up and the steps I needed to do to continue. Great customer service

I'm very happy with the help big yellow team , Keith and Georgian Helped to store in right size unite and explain all the access they were really helpful. Thanks

The initial enquiry went really smooth. The Big Yollow Storage staff member explained everything very well and helped me get the best option availabe.

It was excellent and staff on that day especially Georgiana and Keith from Morden Road are very helping and accommodating approach towards the customer and i will.recommend to continue her job as she is good at it.

My first point of contact was with Raheem, he was very helpful and displayed excellent customer service. The completion of my registration was with Georgiona, she placed the cherry on the cake and again was very helpful and displayed excellent customer service. These two colleagues of yours are assets to your business. I have already recommended my friends to use this particular branch.