It was excellent and staff on that day especially Georgiana and Keith from Morden Road are very helping and accommodating approach towards the customer and i will.recommend to continue her job as she is good at it.
My first point of contact was with Raheem, he was very helpful and displayed excellent customer service. The completion of my registration was with Georgiona, she placed the cherry on the cake and again was very helpful and displayed excellent customer service. These two colleagues of yours are assets to your business. I have already recommended my friends to use this particular branch.
Having used the unit before I was happy to come back again as required for my circumstances. Cleanliness ease of access safe and secure you know that your property is well looked after. At reception it was simple and fast to set up account and i can speak very highly of the team there who went out of their way to accommodate me. a cup of coffee was even offered, which is a nice touch.
My initial enquiry was handled with promptly and my questions were answered concisely and with clarity
Great help from Mr Keith make my stressful day sunny Thank you
The team were great calling before hand to check we were ok and knew what we needed to do Georgina was fantastic really friendly and helpful and dealt with our booking really efficiently.
The whole process was good.
Friendly, efficient and knowledgable
Everything was excellent from start to finish. The whole team at Big Yellow Merton is fantastic! I was made to feel special and very welcome.
Keith in Merton was on duty and he went out of his way to ensure we understood everything