Georgiana was very helpful and very understanding of my storage needs. She assisted me throughout the process and explained everything in detail and made the entire process of booking/documents /moving very smooth.
I am very pleased by the way I was welcomed into Big Storage. I found the whole expierence very easy and quick.
Keith who checked me in could not have been more helpful absolute pleasure to meet him made the process very easy
Brilliant, I turned up at the Morden branch on news years day at 2pm not realising that closed at 2pm. The staff were great they let me buy boxes ect which I really neeeded that day, and even showed me ways to save by buying the packs. Also I had actually booked the new Malden branch by mistake. But this was no problem they changed it all over for me with no drama. On the jan 2nd I moved in and Keith was great, showed me the ropes and let me down graded to a 75ft as the 100fy I had boooed was far too big,it was a very easy process!
Very good
Keith was brilliant, just made every very easy.
Brilliant rahe email and keith
Keith was pleasant and amazing. He was very polite, he answered all my questions well, provided all the guidance and information required and even made me a cuppa.
So easy and simple to use, everything was straight forward and efficient.
Very clear information provided to us. Professional and friendly.