Customer reviews for Merton Self Storage

Second time I've used BY, and can't praise the service highly enough. Follow-up calls after initial enquiry are pleasant and not 'pushy', and give the impression that it's important my needs are met rather than that BY get my custom. When I found out last Friday that the room size I required for the following day at the Wandsworth branch was no longer available, a smashing lady called Val was incredibly sympathetic and helpful on the phone, and found me the room I now have at the Merton branch, which turned out to be just as convenient AND cheaper! Melissa at Merton was also a pleasure to deal with, and the whole process from signing up to moving stuff in was smooth and painless. Your staff are a credit to you, and provide a level of customer service that I rarely come across these days.

Very polite staff, very friendly, lovely team on Friday working there :)

Friendly staff and very helpful and informative

Very very good

good experience

good, would recommend to family and friends

OVERALL I AM SATISFIED WITH THE SERVICE I HAVE SO FAR.

It couldn't have been easier, I was treated so kindly and felt like a lot of time was given to making sure I knew exactly what to do when I came back with my stuff.

As a first time user, extremely impressed with the professional set up and trained staff

Excellent