Good customer service by Louis - clear and direct with a sense of humour
Mohammed Rafiq
27 Feb 2017
Good customer service by Louis - clear and direct with a sense of humour
Better service and facilities than expected.
Efficient, helpful and friendly service from Melissa. Also from previous colleagues that we have dealt with.
Rahima at Merton was really helpful and courteous from the time I initially phoned to my first visit yesterday to start storing my possessions. She explained everything clearly and succinctly - a very personable young lady!
The customer service was excellent... it was a welcoming environment and everything was straightforward.
Clean, dry facilities. Security seems adequate. Reasonable prices. Professional staff.
The place is perfect for storing. The system with lifts and troleys is very helpful. The security sysem make me feel safe. Louis S. Was so nice, he ecplain everything to me and really wanted to help me.
Professional Service, efficient and helpful staff. Everything I needed to know was explained to clearly by friendly professional.
Staff were polite and friendly. Service over the phone and email was good. The facility is easy to access to load items and feels very secure.
Check in was very easy, and we were given helpful information in enough detail. We were shown our room before we completed the paperwork which was reassuring and shown in person how to enter/exit the facility.