From initial enquiry, Big Yellow customer service was exemplary. Your representative Emma, contacted me to see if I needed help without any pressure selling. Once I decided to act, Emma was extremely helpful, even answering emails on a Sunday. The Milton Keynes team were also very friendly and helpful. Jason was able to answer all my questions and made the whole transaction simple and painless.
Sunny was very clear and friendly
professional, clear, proactive
Emma Leo was very professional and courteous, and handled the price comparison situation very effectively.
Emma at the Milton Keynes depot was helpful, clear in giving information, answered all my questions and overall, made me feel confident in going forward with booking storage space. I chose Yellow Storage as the telephone number was nice and bold! And when I phoned I spoke to a real human being - something that has become a rarity in this day and age.
The initial enquirer was pleasant and the process is easy to understand.
Booking was easy and helpful staff gave me a good idea of the size of spaces available
I did it online and it was very easy to understand how big the space would be. I was a little surprised by the upfront cost and I think the website is a little misleading.
Great from the start, lots of assistance and communication to help me
Initial enquiry was very informative. Joe called me and discussed options with me and helped me understand the quote given.