Your rep was easy to understand and did her job very proffesionally
Derek
27 May 2020
Your rep was easy to understand and did her job very proffesionally
The process was efficient and Jennie and Mark were helpful and explained everything. No problems at all.
Everything was well explained, but I think I couldn’t find anywhere on the website how much the deposit was.
Handled very professionally indeed, exceedingly helpful. Jennifer made it very easy to understand as this was my first time renting a storage unit.
Handling very good. Clear explanations and requirements. Staff helpful, friendly and efficient. Many thanks.
My initial contact (with Neil) was both informative and very helpful. Especially when the precautions surrounding Covid 19 we explained. I was made fully aware of all the costs upfront and therefore no surprises when I went along to the site. When we arrived at the site, Jenny was very welcoming, professional and helpful and very mindful of site health and safety in addition to the virus protection procedures. Very impressed with the overall service, especially during a difficult time.
It was extremely easy to book using the online facility, from there a professional team member contacted myself to enquire how and if they could assist any further. Booking in and actually moving my first items was a very pleasant experience helped by the professional and experience knowledge and enthusiasm of the Manager.
Mark, Phil and Jenny have all been excellent and taken very good care of my every need.
My mother in law was treat with the most cheerful customer service I have ever come across.
Any question I raised was answered quickly and well. I was given a multiple of options which were suitable for my needs.