Professional, quick and easy.
Jeffrey
3 Jan 2020
Professional, quick and easy.
Staff extremely helpful and gave impartial advice and were very open and honest
Our initial enquiry was dealt with by Phil. He was very friendly and efficient.
Very helpful. Information provided with lots of detail and clear explanations. Took time to make sure we understood everything. Listened to our needs and offered good options for self storage units. Was very pleased with service.
Everything was explained clearly clearly, from the phone inquiry and the booking of the space, to the paper signing and the storage space tour.
Very nice polite and helpful young man would be happy to recomend.
Great experience
Everything was positive, easy booking, really helpful reception at the storage facility, with flexibility to my needs. Parking the vehicle could not have been easier, and location of rooms was good for 1st v 2nd call-off goods. There was a delay on leaving due to the manager being called away - this pushed us to the limit on our tacho at the other end...but we made it with 4mins to spare! Overall yery positive.
I started to call storage companies in the area, finding some people to be quite rude on the phone, and very vague regarding charges, additional costs, security etc. Then I called Armadillo. The call was taken by a VERY professional lady called Jenny. She was clear, concise, and exceptionally empathetic and helpful. Jenny invited me to the storage unit to take a look for peace of mind. Again, she was very professional and clear in her explanations of how things worked. We are in the middle of a house move. On "Move Day" it transpired that additional storage was required. Jenny sorted this out with me very quickly, with no stress or complications. I cannot complement Armadillo enough for such a wonderful employee. She is an absolute credit to you.
Very efficient service